Support to capture older people’s experiences of GP services

Older people’s access to GP services is a longstanding issue and recent research I have undertaken has found that over 40% of older people were less likely to try to get a GP appointment or contact an out of hours GP service because of reported pressures on the NHS.

The shift to providing some services digitally, such as online booking and telephone-based services has been helpful for some but has created barriers for others, particularly those who are isolated with no-one nearby who could help them.

To learn more about the kinds of issues and challenges facing older people when accessing GP services, I am inviting older people to share their experiences with me and I have produced a simple survey to capture this information.

Online Questionaire: Complete Questionaire

Download Questionaire: Download PDF